Swappa's typical response time for help requests is around 20 minutes Last Coupon Added: 50mo ago. Payments are canceled by logging into your PayPal account, locating the pending payment in the PayPal transaction history and clicking the "Cancel" option under the payment's status field. Pending PayPal payment - the importance of security, Between 99% and 100% of our payments go through GoCardless today, which has saved us a huge amount of time and money. .css-rkg5nq{padding:0;margin:0;}Last editedDec 2022 3 min read. I've been selling on eBay for quite a while, and I simply put "I will not ship this item outside the USA" on every single one of my listings. Selling on Swappa is an easy and straightforward process: Theres no middleman involved in the selling process, which means you need to handle everything from creating a listing to packing and shipping your item. On eBay or here you can list it. Press question mark to learn the rest of the keyboard shortcuts. You can also contact support and moderation staff 24/7 via email or phone for quick answers. It's all of these platforms which have these issues. Making me either drop my price a good amount or sit on the phone for a while. Moreover, both platforms do not charge any fees to list the items. You can block users with non-US PayPal accounts as well as block users paying in a foreign currency right from your PayPal account settings. Disclosure. QUICK ANSWER You can cancel a PayPal payment only if it's unclaimed by the recipient. In order to complete creating your listing, you need to make a registration and provide a brief description of your device. What payment methods are supported on Swappa? Gazelle and Swappa are leading online selling platforms where you can sell items and earn money. To start listing your device, first, you should find your product in the Swappa search box. Phones all brands, including not-so-common ones like Sky and Xolo. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. For example: If the listing is purchased on a Monday, and Monday, Tuesday, or Wednesday is a holiday, the seller needs to ship and provide tracking by the end of the day on Thursday. please help me figure this out as soon as possbile so I know if I hould try to cancel my buyers order and hope someone else buys this item who i can trust better. I had a local buyer purchase my other listing who I trust a lot more. In some cases, however, the merchant may need to take action. With that said, once your pending transactions finally post to your account, the links below will show you how to request a refund from Apple and check the status of your refund. 0 Kudos. And payment is delivered before you ship. Our most recent Swappa promo code was added on Feb 18, 2023. Ditch your cellular contract today! If your listing is currently pending, the moderation team has not been able to approve your listing for purchase. buy with confidence. Swappa is a safe and recommended platform for selling items online. Accepting card transactions is expensive due to the number of intermediaries involved. You have successfully joined our subscriber list. We have a team of Swappa experts that are here to help! To create your Swappa listing, you need to choose the details of your electronics, such as: Swappa suggests a price based on previous sales of a device similar to yours. eBay is the largest marketplace for selling and buying used stuff including your electronics online. So I'm desperately trying to unlink my PayPal account from eBay. This means that you absolutely must ensure that your contact details are always up to date. Thats why your listing wont be published directly like on other sites, such as eBay and Craigslist. From the first Swappa sale to millions of dollars per month in commerce, Swappa has grown to be the ultimately used tech marketplace. You can unsubscribe anytime. Swappa also supports Buy Now, Pay Later with Zip. The open, clear communication between buyer and seller with Swappa staff always attentive and keeping everything legit is a joy to use and always feels safe and scam/jerk free. The Swappa app has a 3.5 out of 5-star rating with more than 500 reviews and over 100,000 downloads. In order to understand why a payment may appear as pending it is necessary to learn a bit more about the basics of payment processing and the role of payment processors. Instant payments via PayPal once the buyer pays, you will receive the payment instantly with 0 waiting time, even before you ship the item out. I really want to cancel it but it won't let me at all. 1,616 . Each extension is for 7 days, up to 60 days at most. Pending card payments. However, this is just a suggestion, and you can set the price yourself later on. The authors and reviewers work in the sales, marketing, legal, and finance departments. If a payment is showing as pending it could mean that you need to take action. As for pricing, eBay pricing varies depending on the listing, while Swappa pricing is free. I guess. Note: Holidays do not count as business days. That's really fast. What are the requirements for product condition categories on Swappa? And as the other poster pointed out, there is an additional ebay 1.65% fee for an international sale, though that is not the worst problem with selling internationally. I don't know where else to turn. Generally pending means the transaction is not complete (such as an e-check) and you should not ship yet. The team holds expertise in the well-established payment schemes such as UK Direct Debit, the European SEPA scheme, and the US ACH scheme, as well as in schemes operating in Scandinavia, Australia, and New Zealand. Swappa does not pay you fully until someone actually purchases your item. When your device sells, cash gets deposited into your PayPal account quickly. Over 3 million products sold in 12 months with a year limited warranty, Sell smartphones, tablets, laptops books, watches, video games and Lego, Get a free instant item valuation, ship your item for free and get paid, No fees for sellers buyers pay no fees up $50 items. Transfer money online in seconds with PayPal money transfer. What could be another reason that this buyers payment would be held? I shipped it out the very same day and updated the tracking information. Average Shopper Savings: -. Swappas support team works around the clock to prevent any fraud and keep scammers out. On average, we find a new Swappa coupon code every 5 days. We have a team of Swappa experts that are here to help! Can I sell devices on Swappa that are international (Outside of the US) in origin? In most cases, this simply means that you need to wait for this to happen. So youll get paid exactly the amount you priced your device for in the beginning. .css-16g626e{padding:0;margin:0;font-style:italic;}Between 99% and 100% of our payments go through GoCardless today, which has saved us a huge amount of time and money. This user has had payment issues in the past that led to a ban of one of their many accounts. can i-cancel-a-payment-that-i've-already-sent - PayPal How should I approach this as I would rather just sell it to a more legitimate buyer who won't try to scam me. Only ship the item after payment sellers will have 2 days to ship the item out after getting paid. Swappa's typical response time for help requests is around 20 minutes Great for questions about PayPal, transactions and problems! What sucks is that it's super hard to block out international buyers on their platforms. Today's biggest discount: your purchase. Read more on our blog. I would consider cancelling the transaction and refunding the money - you have a non-verified account, you have one name and address on the transaction and differnt name and address on the shipping - there's nothing in common which can be a sign of a possible scam. This can be related to a number of different reasons: Your listing was recently created: It can take up to a few hours for Swappa moderation team to reach a listing in their queue $5+ thereafter, Sell computers, home tech, cameras, phones, watches, laptops and tablets, Sell your item directly to buyer and get paid the next day via PayPal, 180+ million buyers, easy listings and sell directly from the smartphone, List up to 200 items for free every month, and only pay when they sell, Global brand trust and seller protections in place from buyers scams. From phones to games to computers, etc. Video games such as Xbox, PlayStation, and Nintendo. Cash App payments are usually available instantly. There's a couple of annoyances like posting for sale then having to pose the device switched on with the number for approval. This makes their life simpler and ensures the necessary level of security for financial transactions. Swappa will pay you instantly via PayPal once your item is sold. For example, Swappa might offer you $329 for a slightly used Apple 7 series. If you normally sell phones like I do with box and accessories and the phone is unlocked, you're very likely to encounter international buyers. Worst customer experience of all time. When should an item be shipped after being purchased? You get paid immediately before you ship your item. Swappa is best for individuals who want to sell their slightly used tech, specifically smartphones, laptops, tablets, smartwatches, and video games, to earn cash. PARIS), is authorised by the ACPR (French Prudential Supervision and Resolution Authority), Bank Code (CIB) 17118, for the provision of payment services. Swappa has a detailed online knowledge base, including frequently asked question pages, forums, blogs, etc. Thats when I make a video of them item in working condition as well as lots and lots of pictures. Both platforms have a user-friendly interface that is easy to navigate. Get answers from the Swappa community in our discussion forums. Either using a package forwarding company and did not tell me or sending to a friend's house or some such thing. Assuming your account is setup properly - meaning you have taken the time to "verify" your account, then the reason the payment may be pending is that it's under review as PayPal is looking at the buyer's funding source or their account history and/or activity. Making a payment. The payment has not cleared and I don't want to wait for it to clear to cancel the transaction. How do I list my repair shop on the Swappa Repair Network? Swappa Fair Fees Create a listing for free. Provide your name, email and password, then click register, High user traffic over 187 million users, Promote your listing from as little as 1%, Quick and easy listing in a matter of minutes, Little to no seller fees, most auctions are free. Does Swappa have an app and is it any good? Another one of my annoyances with Swappa is the quantity of people who will significantly lowball you. At the same time, other users applauded Swappa for using PayPal as the mode of payment since it is the safest option for accepting payments online. I agree to receive your newsletter. This means that they are ringfencing the account holders funds on the expectation that they will need to make payment later. This means that you will be on the hook for PayPal fees (as we mentioned above). That's really fast. All in all not too. Still Need Help? Pending means, it has not been charged to your bank account yet. Swappa has reliable support. PayPal helps protect buyers if what you receive is not as advertised or if you buy a device that is later blacklisted. Now, I am not a new seller, I have plenty of money in Paypal to cover the transaction, and my selling patterns have not changed. no junk policy and our Every product has listing requirements and an approval process to ensure confident shopping. And it usually takes a few hours until your listing gets reviewed. In order to understand why a payment may appear as . If you cant find your answer here, contact us. Swappa's typical response time for help requests is around 20 minutes Swappa does keep 10 dollars on every sale though. Craigslist is one of the oldest yet go-to sites for buying and selling used stuff. Creating a listing takes about ten minutes from start to finish. Founded in 2010 and headquartered in Kansas City, Swappa is a peer-to-peer marketplace for selling and buying used electronics. Please read the full Terms of use and Privacy Policy. Swappa Review Verdict: Is Swappa Worth It? What states require marketplace facilitator taxes? support team actually reviews and approves each listing. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Press J to jump to the feed. Swappa has a consumer rating of 4.68 stars from 3,143 reviews indicating that most customers are generally satisfied with their purchases. You are viewing the PayPal Community Archives. Once it sells, These include reviews from people who bought items online and who used the local pick-up option. the paypal name is **removed** (The sender of this payment is Non-U.S. - Unverified) which is different than the name on the address. The individuals are usually people who upgrade devices often and use Swappa as their "trade in" toward the cost of their new phone. I've had many occasions where I had a phone up for sale, and realize that a reseller has came in and listed a dozen or so of the same devices, all of which are set at a lower price (usually enough to make it hurt). You can email the site owner to let them know you were blocked. Swappa primarily uses PayPal for payments due to its seller protections, buyer protections, and dispute resolution process. It is now almost 6 days after delive. When a payment is marked as "pending" it means that the payment process still needs to be completed. You know you can block international payments, right? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Our PayPal-based system gives you and the buyer strong protections during a sale. This content may be old or outdated. It can be downloaded by TrojanDownloader:O97M/Donoff. Swappa's typical response time for help requests is around 20 minutes On Swappa we use PayPal for payments because they provide extensive buyer and seller protections . Annoying. While Swappa has only one payment method, Gazelle has three payment methods, PayPal, direct bank transfer, and check. Again, it is my opinion. Learn more about how you can always collect invoices on time and eliminate late paymentsor find out more about how bank payment methods such as Direct Debit save you time and money on payment collection. Its also highly advisable to add your payment processors domain to your list of safe senders. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. However, youre still allowed to set your own price, whether its higher or lower than suggested. How do I add services and pricing to my store in the Repair Network? Please note: Sellers are only expected to ship once they've been paid. Create an account to follow your favorite communities and start taking part in conversations. We may receive commissions for purchases made through these links. Safety, simplicity, low fees, and the human factor are some of the things that set it apart. Unlike Craigslist, Swappa protects you from scams and ensures safe payments via PayPal before you even ship your item. This is one way to protect yourself. Swappa also recommends that the tracking number be provided to PayPal via the transaction details page in your PayPal account. What comments are appropriate for listings and sales? Some specific reasons why your payment might be on hold include: Your PayPal account has been inactive. Most payments go through some kind of authorisation process before they are presented for payment. But at my account it shows up as unclaimed. I got stuck with PayPal refunding the payment, and he kept the phone. Check PayPal's status and see if it says it is "ok to ship now" or not. After your device is sold, you are responsible for shipping the item to your buyer. Will you send me a shipping label for a trade-in device. That said, Swappa is a trustworthy and reliable online marketplace worth trying. Should I be concerned that their payment is still pending. All you need is an email address. I don't trust the buyer at all. Our monthly accounts used to take three weeks to put together now its about five days and the team can get an up-to-date picture of financial performance at any given time. - Craig Allen, Head of Billing & Credit Control. listed on paypal. Read more on our blog. That's really fast. Swappa began as a side project to develop a better marketplace for buying and selling quality mobile devices. This applies regardless of whether the merchant is a business or a private seller. Swappa Fees: How Much Does It Cost to Use Swappa? Kate Starr is a personal finance, FinTech and MarTech writer. Too much of hassle when things go wrong. Today, the platform offers its services throughout the United States and processed over $92 million in payments in 2018. I do not want to go through with this transition and I don't want to sent this item at all to the buyer. Press J to jump to the feed. Swappa doesnt permit any personal contact information to be shared. We may receive commissions for purchases made through these links. In some cases, however, the merchant may need to take action. The website wont accept your listing if your device is broken or doesnt work properly. Your listing was recently created: It can take up to a few hours for Swappa moderation team to reach a listing in their queue, We're waiting on you to follow up with a request via email: Once the instructions in our email are followed, please reply to the message or use the "Request Review" button on your listing page to let Swappa team members know, Your listing isn't currently eligible for sale: Swappa moderators will follow up via email with more information on why, so please review it carefully. What are these $10 to $15 extra fees you incur on Ebay? Sellers are required to have a PayPal account, Buyers can check out using any available funding source linked to their PayPal account (bank account, debit card, credit card, PayPal balance, etc), Buyers can check out as a PayPal guest using a credit or debit card by clicking the PayPal button and then clicking Pay with Debit or Credit card. Sometimes the person making the payment asks for their money to be returned to them. 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