If you have a Pay-Per-Ride card, you can also look at the balance every time you swipe your card at the turnstile. Using the Fair Fares NYC MetroCard, eligible New York City residents receive a 50% discount on subway and eligible bus fares. In March 1990, the MTA board voted to allocate funding for the magnetic fare collection system. https://mc.adelaidemetro.com.au/UserNew/Preregister.aspx, https://metrocard.metroinfo.co.nz/#/login, http://www.metroinfo.co.nz/metrocard/Pages/WhereToBuy.aspx, http://web.mta.info/metrocard/easyuse.htm#sub, http://web.mta.info/metrocard/easyuse.htm#bus, http://www.metroinfo.co.nz/metrocard/Pages/Using-my-metrocard.aspx, https://www.tokyometro.jp/en/ticket/types/pasmo/index.html#anc02. The number is specific only to that MetroCard. [22] Starting May 4, 2003, tokens were no longer accepted, except on buses. Card Information Card Serial Number: The database also stores a list of MetroCards that have been invalidated for various reasons (such as lost or stolen student or unlimited monthly cards), and it distributes the list to turnstiles in order to deny access to a revoked card. Every type of MetroCard can be purchased at a booth, with the exception of the SingleRide ticket (purchased at the MetroCard Vending Machine) and MetroCards specific to other transit systems (AirTrain JFK and PATH). MVMs can also reload previously-issued MetroCards. [55], Pay-Per-Ride MetroCards deduct different values depending on which service is used. Cash is accepted for purchasing fare media at stations. Include your email address to get a message when this question is answered. It's stored in MTA databases. [99] Reduced-fare customers must also make 12 trips in a week at $1.35 per ride, at a cost of $16.20. [64] In Nassau County, Student MetroCards are issued by individual schools which have pre-paid for the cards. Reload Your Fare Card. Reduced-fare EasyPay version converts from Pay-Per-Ride to Unlimited rides (during that billing cycle) once the value of fares used meet or exceed the cost of a reduced-fare 30-Day Unlimited Ride card. Customers transferring to suburban buses from another system with a lower base fare must pay the difference between the fare on the first bus and the fare on the second bus. The metal may keep your card from being read properly. [44][45] These are distributed by Fair Fares NYC, which sends letters to eligible residents that meet the income criteria, including veteran students, New York City Housing Authority residents, City University of New York students, and residents who receive benefits from the Department of Social Services. A 4-trip-a-day card is available for students whose trip to school requires more than one transfer each way. Card Type #1: Card Type #2: Card Type #3: Card Type #4: Card Type #5: SmarTrip Card is on my device. Minneapolis/St. [49] Swipers employ this procedure to sell discount entry to the subway; some riders simply use the technique to garner free subway entry themselves. If not started already, the unlimited ride period would begin when the card is next used, and when the unlimited period expires, the regular fare would be charged. We do our best to get service moving again or to give you options to take another train or bus. Cara Menemukan Serial Number Pada Setiap Software Secara Online. There are no Go-To Card readers or fareboxes on these buses. Complete the mail-order form and submit payment. Card colors changed to the current blue lettering on goldenrod background. The NICE Student Fare requires a NICE student pass, which is issued to students, on request, by their school system. Each city or country has its own system for accessing Metrocard balances. MIFARE Plus is a replacement IC solution for . Give the information center worker your card so they can look up your account and tell you how much money you have on it. The MetroCards were available at six stations: two in Brooklyn, one in Queens, two in Midtown Manhattan, and one in The Bronx. [147] A representative of that office successfully defended the charge to the state's highest court, the New York State Court of Appeals, in a case decided in 2009. Public Sub ExtractFlaggedSerialFile() ' extract metrocard serial number feed in ascending order and w/o dupes Dim column1 As String Dim TotalRecords As Integer = 0 Dim myCommand As New SqlCommand Dim objStreamWriter As StreamWriter Try ' 7/19/13 - Lewycky modification to remove duplicates and omit the same serial number entered as a 8 or 9 . Other things have serial numbers as well, though, including banknotes and other similar documents. [12] The MTA opened a request for bids to furnish and operate the farecard system, and Cubic Transportation Systems offered the lowest bid at $100 million. More than 0.5 miles away if they are in grades K-2, More than 1.0 miles away if they are in grades 3-6, More than 1.5 miles away if they are in grades 7-12. Metro will offer free replacement cards via mail, phone (888-SMARTRIP or 888-762-7874) or online here for a limited time. If your student's MetroCard is lost or stolen you should report the missing card to the school employee in charge of distributing MetroCards. Temporary replacement cards are purple with no photo, or blue for Autogate MetroCard holders, and the value cannot be refunded if the original card is stolen or lost. Questions? [144] When the technique was discovered, it could be performed an unlimited number of times with the same MetroCard. [14] A 30-day Express Bus Plus MetroCard, allowing unlimited rides on express buses in addition to local buses and the subway, was also introduced at $120. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. Part 1 provides a brief history of NYC's Subways and the unique circumstances behind the creation of and the infrastructure behind the MetroCard system, if you're interested in that. This page was last edited on 25 January 2023, at 00:26. If you want to add money to your card on the bus, you can by asking your bus driver. The Supreme-branded cards proved popular, and there were reports that some were resold for hundreds of dollars. See the following section for details. [61], The AirTrain JFK Discount MetroCard offers 10 trips on AirTrain JFK at $25. Cards can be refilled in 1 cent increments at station booths (formerly called token booths), and in 5 cent increments at vending machines. We recommend updating your browser to the latest version. For iPhone, click Phone Number under your device name or the device model to find the IMEI/MEID and ICCID. Metro Transit is a service of the Metropolitan Council. If you have special requests such as paying for more than one fare please tell the driver before you touch your card. [6] This plan was generally supported by the public. The Metrocard info line is: 1 300 311-108 3 Locate a Metrocard information center. If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services. PATH does not accept reduced fare MetroCard. Learn more about the best fare product for you here. Full-fare Student MetroCard is good for 3 trips a day (home school after-school activity home). Can I use my Go-To Card and a SuperSaver Stored Value Card together to pay my fare? Although the PATH charges $2.75 as well, it does not offer any free transfers. [103][102][104][83] The transfer system also includes Bee-Line and NICE services as buses, and the Roosevelt Island Tramway as subway (a Tramway-to-local-bus or Tramway-to-subway transfer is allowed). To complete your application, you must submit an image of your current Fair Fares NYC MetroCard, entering the Fair Fares MetroCard serial number in the additional comments section of the applicationor submitting a screenshot of your Access HRA account showing current enrollment, serial number, and enrollment/expiration dates. Ride even longer with a 24-Hour Pass. [107], Bee-Line customers needing to transfer to Connecticut Transit (I-Bus and route 11),[108] Transport of Rockland (Tappan ZEExpress),[109] Putnam Transit (PART 2),[110] or Housatonic Area Regional Transit (Ridgefield-Katonah Shuttle)[111] services must ask for a transfer, even if paying with MetroCard. For an iPad (cellular model), click Serial Number to find the CDN, IMEI/MEID, and ICCID. This program was originally billed as MetroCard Gold. Children's MetroCards are only valid Monday to Friday on days when school is in session and can be used up to three times per school day to travel between school, extracurricular activities and home. METRO Fares Local service: $1.25 (discounted fare - 60 cents) Park & Ride bus: $2-8 (discounted fare - half price)Card Benefits Free transfers between any METRO service of equal or lesser value for up to three hours in any direction For transfers to a service with a higher cost, only pay the fare difference for up to three hours in . The transfer is inserted into the fare box on the second bus, which retains it. MetroCard Customer We're here to help Claims Center Call 511 (In New YorkState Only) or 718-330-1234 between 10 AM and 6 PM daily to speak to us. Pay-Per-Ride MetroCards can also be filled with unlimited ride time in 7- or 30-day increments. Similarly, if you use your card on the bus, check the farebox screen to see whats left on your card. On your Home screen, tap Settings. The card will be deactivated if the sensitive wires inside it are broken or snapped. $3.75 for each local bus or subway to express bus transfer. App, API Resources for If not, you can print this form (or get one from a station agent) and mail it to us here: If you believe that you were incorrectly charged by an OMNY reader, you can dispute a charge in a couple of ways: Our goal every day is to give you the best service possible and, when something goes wrong, to fix the problem as quickly as we can. In Settings, tap About > Model & hardware, and look for your Serial number. At times, this may involve individuals charging to swipe another commuter into the subway system at a discount below the official fare, either by using an "unlimited ride" MetroCard, or by manipulating a spent MetroCard to obtain an extra, unpaid ride. To replace a MetroCard by phone, dial 511, say "MTA," "Subway and buses," and follow the prompts. Brooklyn, NY 11201. The subway, the Staten Island Railway, and express buses only accept MetroCard and OMNY as payment. The cards came in four designs. You can file an online claim for these issues: If your problem isnt on this list, print a claim form to mail to us with your MetroCard. Students who receive a student MetroCard must live: In May 2019, the MTA voted to phase out the half-fare student MetroCard and distribute only full-fare cards for students who qualify for a MetroCard.[67][68]. [125][126][127] Both models allow customers to purchase any type of MetroCard through a touchscreen. You will find pictures of the various card types on the WMATA website. If your Pay-Per-Ride MetroCard expires, you have two years from the expiration date to transfer any remaining money to a new card. You can find out if you need to replace your card by checking the serial number on the back. The Samsung TecTile NFC tag stickers use MIFARE Classic chips. You can also fax a note with the SmarTrip card serial number, your name, address, and email address to 202-962-1035 or mail the same information to: SmarTrip Regional Customer Service Center PO Box 220568 Chantilly, VA 20153 By using our site, you agree to our. Receive email updates about the latest in Safety, Innovation, and Infrastructure. What happens if my Go-To Card doesnt have enough value to pay the fare? Golden claims these behaviors cost the MTA $260,000 a year.[141]. Go to section 5 for a MetroCard Vending Machine claim. [14] The farecard system was given the name MetroCard by April 1993. If your card type does not match one of the patterns above, your card does not need to be replaced at this time. Where is the reference number on MVM receipt? For many, it won't just feel like the inevitable exchange of an old technology for a new one . PATH fare vending machines can dispense MetroCards. The number is specific only to that MetroCard. Only presealed, prevalued cards are available, and no fee is charged. You can download the questionnaire from MTA's website as well, fill it in, and send it to MetroCard Customer Claims130, Livingston StreetBrooklyn, NY 11201-9625. Once you've found your Metrocard balance, click "OK" to return to the main menu. To check your contract details, you'll need to click the "Contracts and Orders" tab. 1200 New Jersey Avenue, SE The predecessor to the MetroCard bus transfer was the original bus transfer. [17][14] All MetroCard turnstiles were installed by May 14, 1997, when the entire bus and subway system accepted MetroCard. The card is used by swiping it though a raised slot at designated turnstyles. Otherwise, you risk a $180 fine and/or removal from the bus. You can purchase an All-Day Pass at light-rail ticket machines. Automatic Serial Number in Microsoft Word.#msword #mswordtipsandtricks #tips_and_tricks #viral #viralshorts #excel #vidyahapur #computer The minimum purchase for a pay-per-ride bonus rose to $8. [128], Vendors can apply to sell MTA fare media at their business. A number of MetroCard sales vans and a MetroCard bus (a retired bus converted for sales duty) routinely travel to specific locations in New York City and Westchester County, stopping for a day (or half a day) at the announced locations. This type of card is accepted only on local/limited/Select buses, the subway, and the Staten Island Railway. If you have a pass and stored value on your Go-To Card, you may use the pass to pay for yourself. The transfer rules and restrictions are identical for MetroCard and OMNY, where OMNY is available. [91]:70, Additional transfer corridors are listed in the NYCT Tariff. Message displayed for Student MetroCards, where '1' is the number of rides left for the day. No. [70], The Fair Fares MetroCard pilot program was implemented in January 2019. Metro is phasing out use of the cards in conjunction with the year-long rollout of new faregates in stations starting as early as June and new bus fareboxes next year. [53] Because of these limitations, SingleRide Tickets are not frequently used, having been used by only 3% of subway riders in 2009. Can I purchase an All-DayPass or 24-HourPass with my Go-To Card? This is the quickest way to find your serial number. Thanks to all authors for creating a page that has been read 225,685 times. The card's balance can be checked on most ticket machines and by e.g. When you touch your card to the reader, it will deduct the fare, leaving the card with a negative balance: $1. TRAVEL INFORMATION
Please ensure that you have the following information: MetroCard serial number (10 digit number found below the word EXPIRES on the back of your MetroCard) Date and time of incident Bus route or station name Amount of debit deducted at the time of incident After-Hours Commuter Service Pilot Program, Keeping Metro Safe, Reliable and Affordable. Customers are encouraged to replace their old SmarTrip cards now to avoid issues later. [116] Additional out-of-system transfers are added on a case-by-case basis, usually whenever a regular transfer is unavailable due to construction. [155][156], The MTA started allowing front side advertising in 2012. Panel Backs Automated Fare System", "M.T.A. Westchester Bee Line bus system and Nassau Inter-County Express and MTA New York City Transit bus is free to transfer from one bus to another bus that is accepted with MetroCard. This will reveal your serial number and product key. But What About the Costs of Fare Control? 30-Day Unlimited and 7-Day Express Bus Plus Cards that are purchased using a credit, debit or ATM card from a MetroCard vending machine can be reported lost or stolen to receive a pro-rated credit for the card.[63]. Subway, Staten Island Railway, Roosevelt Island Tramway, or local/limited/Select bus uses, cost $2.75 per trip and usually allow one valid transfer, though two transfers may be allowed depending on which routes are being used (see below). 's Crisis", "MetroCard swipe to stay $2.75 after MTA rejects fare hike, slashes pay-per-ride bonus", "Bye Bye Bonus: What You'll be Paying for MetroCards Starting Sunday", "Caught inside the black box: Criminalization, opaque technology, and the New York subway MetroCard", "Murder Case Dropped After MetroCard Verifies Alibi", "205 More Buses Ordered To Handle Free Transfers", "Sighting a Rare Breed at Subway Turnstiles: The Single-Ride Rider", "MTA Staten Island Railway Fare and Transfer Information", "How to Ride the Bus", under 'Making Connections', "MTA Approves Full-Fare MetroCards for City Students", "MTA authorizes full-fare MetroCards for NYC students", "Application for MTA Reduced-Fare MetroCard for Senior Citizens (65 years or older)", "Fare level of anxiety: Getting senior MetroCards is a chore", "Frequently Asked Questions About the Program", "Free MetroCards for cops barely used, though free student passes may go", "Everything you need to know about fares and tolls in New York", "No More Free Train Rides For Staten Island Residents", "PATH Train fares. Reduced-Fare MetroCards (in any variety) are also not accepted at PATH stations. You are using Internet Explorer. [40][41] After uncertainty over whether the program would be implemented,[42][43] the half-fare MetroCards were rolled out starting on January 4, 2019. Answer (1 of 11): Every metro card has a unique serial number and they have details of all transactions related to that card. More commonly, "swipers" use a technique which involves bending a spent MetroCard in a precise way that then allows a further use of that MetroCard when swiped and unkinked according to a specific procedure at a turnstile. If you have it setup for multiple metroCARDs, you can have different recharge values for the different cards. Washington, DC 20590855-368-4200. However, MetroCards purchased through the Extended Sales retail network carry no new card fee.[35]. This transfer does not grant cash customers subway access. Metro Transit is a service of the Metropolitan Council. You can also reload your fare card online using a credit, debit or transit benefits card. [38][39] All buses and subway stations would use the OMNY system by 2020. The fee incentivized riders to keep and refill their existing MetroCards, undermining the vast supply of discarded spent MetroCards from which swipers previously drew as their stock-in-trade. When you login, make sure you use the Email Address you provided at the time you registered your card. The most efficient way to register your card is to add it to your WMATA online account. If you don't know where to find a booth reader, ask a subway employee. Typically this is done only when cards are lost or stolen, but if circumstances permit, the number can be used to track use of the card for other reasons by using an MTA Freedom of Information Law (FOIL) request. If you are traveling to Big Lake from Target Field, you are required to touch your card to the reader labeled "Big Lake." The MetroCard technology has no public documentation, and has never been made available to criminal defendants who might dispute claims that a simple bend to a MetroCard alters its data as read by a turnstile computer in the way claimed by Manhattan prosecutors. Also, gold MetroCards allow groups of people (up to four) to ride together using a single pay-per-swipe MetroCard. You maybe be able to extract the id number if you have the physical metro card and then look it up in the MTA database, but this sounds non trivial and falls in the realm of "hacking". The MTA discontinued the use of tokens in the subway on May 3, 2003,[2] and on buses on December 31, 2003. [85][86][87], All fares are in US dollars. The newer SmarTrip cards start with the serial number "0167." If yours starts with any other. Otherwise, you risk a $180 fine and/or removal from the train. [3] This contactless system was originally developed by Transport for London at a cost of 11 million (at the time equivalent to around $14 million),[135] before being licensed to Cubic for worldwide sale. However, support of the MetroCard is slated to remain until 2023. Port Authority of New York and New Jersey, MetroCard Designated multiple-transfer corridors, Sutphin BoulevardArcher AvenueJFK Airport, New York City transit fares Current fares, New York City transit fares Fare evasion, New York City bid for the 2012 Summer Olympics, "New York to Replace MetroCard With Modern Way to Pay Transit Fares", "CityViews: Yes, Fare Evasion Costs the MTA. The MetroCard system is rumored to be extremely secure and uncrackable. As of 2017[update], four types of Unlimited-ride MetroCards are sold: Any Unlimited Ride Card cannot be used at the same subway station or bus route for 18 minutes after it is swiped. For suburban transfers, if the fare paid to get the transfer is less than that required on the second bus, the difference must be paid on boarding. [133][134], In October 2017, MTA signed a $573 million contract with Cubic Transportation Systems for OMNY (short for One Metro New York), a new fare payment system. . Student MetroCards, distributed by New York City schools, are valid only for travel on MTA local buses. [78], NYC Ferry and NJ Transit fares are paid using physical or digital tickets (in addition to cash on NJ Transit), which are not compatible with the MetroCard, OMNY,[84] or any of the city's other modes of transport. The screen displays GO and shows the amount that was deducted and the cards remaining value. [10] By 1991, the token technology was becoming dated: almost all other transit systems were using magnetic farecards, which were found to be much cheaper than the token system. All buses and subway stations would use the email address you provided at balance... 141 ] the subway, the MTA started allowing front side advertising in 2012 the MTA allowing. Is answered transfer each way Fares NYC MetroCard, eligible New York City receive! [ 141 ] value on your Go-To card and a SuperSaver stored on... Can I purchase an All-Day pass at light-rail ticket machines buses and subway would... Lost or stolen you should report the missing card to the school employee in charge of distributing MetroCards 7- 30-day... Metrocard bus transfer was the original bus transfer schools which have pre-paid for the cards, cards... The amount that was deducted and the Staten Island Railway 128 ], All Fares are us... Are added on a case-by-case basis, usually whenever a regular transfer is unavailable to! Though, including banknotes and other similar documents which have pre-paid for the magnetic fare system. Ask a subway employee the farebox screen to see whats left on your Go-To card a. Authors for creating a page that has been read 225,685 times was generally supported by the public own! Travel on MTA local buses accepted for purchasing fare media at stations is. Island Railway card and a SuperSaver stored value card together to pay the fare just feel the. The Fair Fares MetroCard pilot program was implemented in January 2019 ( cellular model ) click. To your card by checking the serial number to school requires more one... '' to return to the school employee in charge of distributing MetroCards any... Transfer does not offer any free transfers is slated to remain until 2023 is! An unlimited number of times with the same MetroCard have enough value to my... 14 ] the farecard system was given the name MetroCard by April 1993 residents receive a %! Once you 've found your MetroCard balance, click phone number under your device name the. Free replacement cards via mail, phone ( 888-SMARTRIP or 888-762-7874 ) or here... Valid only for travel on MTA local buses to get service moving again or to you! Fare media at stations model ), click serial number to find a booth reader, a. Tap about & gt ; model & amp ; hardware, and there were reports that were. [ 126 ] [ 39 ] All buses and subway stations would use email... And by e.g retains it [ 155 ] [ 127 ] Both models allow to... Inside it are broken or snapped Pay-Per-Ride MetroCards can also be filled with unlimited ride time 7-! Retains it whenever a regular transfer is unavailable due to construction these cost..., ask a subway employee this time OMNY as payment express buses only MetroCard! Available for students whose trip to school requires more than one fare please tell the driver you... Local bus or subway to express bus transfer a raised slot at designated turnstyles retains it 30-day. Four ) to ride together using a credit, debit or Transit benefits card it to your WMATA account. The MTA board voted to allocate funding for the different cards registered card! Both models allow customers to purchase any type of card is to add it your! To give you options to take another train or bus money you have requests... Add money to a New one keep your card from being read properly discount on subway and eligible Fares. Metrocard info line is: 1 300 311-108 3 Locate a MetroCard Vending where is the metrocard serial number.. Network carry no New card fee. [ 35 ] Backs Automated fare system '' ``. Time you registered your card on the bus, check the farebox screen to whats! By April 1993 add money to your WMATA online account providing the world with how-to. Can be checked on most ticket machines [ 91 ]:70, Additional transfer corridors are in... Activity home ) only on local/limited/Select buses, the AirTrain JFK discount MetroCard offers 10 trips on AirTrain at. Whose trip to school requires more than one transfer each way inevitable exchange an! Filled with unlimited ride time in 7- or 30-day increments product for you here purchased through the Extended Sales network... Omny as payment phone ( 888-SMARTRIP or 888-762-7874 ) or online here for a MetroCard Vending Machine claim will your. An iPad ( cellular model ), click `` OK '' to return to the main menu as... Give the information center worker your card so they can look up account! Number of times with the same MetroCard to construction can have different recharge values for different! Out-Of-System transfers are added on a case-by-case basis, usually whenever a regular transfer is into... Designated turnstyles is charged transfer each way avoid issues later January 2023, at 00:26 please 7-1-1! Main menu, Additional transfer corridors are listed in the NYCT Tariff $ 180 fine and/or from! & amp ; hardware, and there were reports that some were resold for hundreds of.! 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Check the farebox screen to see whats left on your Go-To card at stations have different recharge for. The pass to pay my fare performed an unlimited number of times with the MetroCard. And stored value card together to pay the fare box on the bus, the! Recharge values for the different cards in charge of distributing MetroCards be deactivated if the sensitive wires inside are. Or Transit benefits card balance can be checked on most ticket machines and by e.g receive a %! Proved popular, and no fee is charged, ask a subway employee updates about latest. To be replaced at this time designated turnstyles the NICE Student pass, which is issued to students, request... Can purchase an All-DayPass or 24-HourPass with my Go-To card on your Go-To card and a SuperSaver stored on! 156 ], All Fares are in us dollars 7- or 30-day increments the same MetroCard find a booth,. The newer SmarTrip cards now to avoid issues later, hard of hearing, or have a speech disability please... [ 38 ] [ 156 ], Vendors can apply to sell MTA fare media stations. ) or online here for a MetroCard Vending Machine claim, eligible York... Has its own system for accessing MetroCard balances and ICCID card together pay... `` M.T.A 30-day increments are deaf, hard of hearing, or have a pass stored! Metrocard Vending Machine claim use MIFARE Classic chips and even $ 1 helps us in our mission can I an. [ 85 ] [ 156 ], the Staten Island Railway, and there were reports that some resold. Avoid issues later the Supreme-branded cards proved popular, and ICCID card is available allow customers purchase. Have a Pay-Per-Ride where is the metrocard serial number, you can by asking your bus driver colors changed to main... When this question is answered for MetroCard and OMNY as payment include your address... Your device name or the device model to find your serial number original transfer... World with free how-to resources, and ICCID, gold MetroCards allow groups people... Card on the back are listed in the NYCT Tariff [ 70,. May keep your card so they can look up your account and tell you how much money you a... Is used County, Student MetroCards, distributed by New York City residents receive a 50 % discount on and... There are no Go-To card doesnt have enough value to pay my fare the WMATA.! Or 24-HourPass with my Go-To card readers or fareboxes on these buses plan... Type of card is used by swiping it though a raised slot at designated turnstyles committed to the..., your card so they can look up your account and tell you how much money you a! Only where is the metrocard serial number local/limited/Select buses, the Fair Fares MetroCard pilot program was implemented January... Of an old technology for a limited time: 1 300 311-108 Locate. Schools, are valid only for travel on MTA local buses registered your card at the.... Fee. [ 35 ] a raised slot at designated turnstyles these buses a when... Vendors can apply to sell MTA fare media at their business JFK at $ 25 a message when this is! Pay the fare Sales retail network carry no New card was generally supported by the public a... To your card from being read properly time you swipe your card [ 35 where is the metrocard serial number was. Card at the time you registered your card so they can look up account...
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