Ordered and paid immediately. My experience with Mercari as a seller, NO GOOD! So the limit of 20% for offers doesnt really exist. Overall, I like the app and ive had success, but Mercari needs to hold buyers accountable for not rating the selling within 24 hours of the item being delivered. I have about 450 sales. When I use an app it is a matter of convince. The short answer is yes, Mercari is safe for both buyers and sellers as long as you follow their marketplace guidelines and know the signs to look before dealing with any seller or buyer. Definitely feel scam here, they dont have protection for sellers? It went well, so when shen offered on another, I agreed and she claimed it was not up to par with her standards. It says they have three days but what happens after that? On mercari its more akin to hand to hand sidewalk hustling. Verifying my ID was a pain, couldnt get the app to accept the photos, so I ended up going through the hoops and emailing pictures of myself and my ID and finally got it verified. He buttered me up and told me it was for his private collection. In general, Mercari recommends that you wait until the payment period has ended before taking any further action, as this will give them enough time to take into account any issues with the delivery, if any, before sending the payment. Mercari does not accept Returns or issue a refund if the Buyer rated the order and released payment to the Seller or in the following circumstances: The return request was approved, but the buyer did not return the item back to the seller after 7 calendar days from approval The buyer does not contact Mercari within the return timeframe This is a big problem, for the system did so before I could look at my purchase and rate it myself. She got them to cancel my transaction ,so what I have no item back? In email was a USPS tracking number. That was not or whom I thought I was buying the product from. Trust me, not worth it. If youre selling used goods you may save money by selling on CraigsList, OfferUp, and Letgo. I hope she do cause once she do. I got not one but two pairs of $250 boots for literally 1/10 of the price because they didnt fit the sellers calves. They released the money finally to me and canceled the buyers account and apparently banned his IP on ebay. Ive been a powerseller for years and not a huge fan of eBay and was hoping this might be a decent alternative. **HOWEVER(pay attention here because this is the most important part)** I do this as what I feel is a matter of my due diligence as a consumer.. Hello! At Mercari, we strive to provide speedy and reliable shipping to our customers. This could also be a fluke, I've had sellers be completely honest why something is delayed (they lived in natural disaster areas that were on national news) and I've also been upfront with my buyers, but I like getting paid faster, so my items are out next day if not same day. An item shipped with a Mercari prepaid label will take 3-4 days, on average, to arrive at your doorstep after the seller ships it. The first I had involved another record seller that approached me as a collector and asked me if I had any miles davis. It isnt a lot of money (even though we are on a fixed income), it is of course the principle. I do this as a small business. Sometimes a seller forgets to update the tracking when they confirm shipment. I tried to fix it and they told me they cant do anything about it. I sold a piece of sports memorabilia that the buyer reported damaged (810 protective plexi-glass sheet reportedly cracked). I agreeBUT!. Ive never been scammed. So they have changed their return policy that buyers can make up any lie of a reason, they can intentionally damage your item and mercari will side with them despite clear photo evidence. While these vendors are still allowed to sell this apps users more fake items, the return process feels more directed at the buyer in and effort to discourage us from the return process entirely. If your order hasn't arrived after 7 days, you can request a refund from the Order Status page. sent it to Mercari. Customers make an offer and you can provide a one line explanation as to why you accept or decline. They know theyre selling lies and dont care. Ive been on the site since 2018, selling since 11/2020 and in 3 months Ive made almost $300 on low to mid ticket items. If you want to make a larger income and sell a variety of things quickly I recommend eBay. She knows full well what shes doing because her return address was marked out with a sharpie on the shipping label when she mailed the ring to me. However, the buyer may be eligible for a full or partial refund if the item doesnt match the description provided by the seller, or if it arrives significantly not as described or damaged. Some of these service fees are charged to our users. Sometimes an order can be delivered to the wrong address. But at least they end up actually fixing it! There is no customer support, NO buyer protection. Whether the package was mis-scanned or the delivery address changed, weve got you covered. I wish you all the best. I moved all of my items from Poshmark and EBay a few years ago and Ive never looked back; havent had a single issue on Mercari; plus its so much easier. Mercari label pricing is tiered, so for example packages 1-3 lbs cost $12 USPS. Mercari is a rip off site, RUN, do not walk away. They took my listing down with no explanation. My account has been cancelled to verify my identity, I uploaded all my personal documents I had no response , 2k dlls on my balance and I cant transfer anywhere, they stole my money with no explanation, worst costumer service just e mails with generic information no number to call , no person to talk, this app is the worst. The buyer removed the triple layered protective foam sheets (which was more expensive than the $1 plexiglass sheet), took photos without the protective measures and sent it to Mercari. I have No idea how this all works and cant find anywhere to ask questions or get answers from anyone. ', Press J to jump to the feed. They were also very slow to respond to prior to sale messages. Their response is always general answers that doesnt do shit to solve your problem. He. The Mercari system has a set up were if you dont rate after 3 days of the purchased item it will rate the seller for you. I am a Buyer and Seller on Mercari. Enjoy your order!. Well the total weight of what I SHIPPED was 175lbs freight. So I did what I thought was right and blocked him on my end! Mercari refunded the buyer and cancelled the order WHILE THE BUYER KEPT THE MERCHANDISE. You should file a claim on BBB. Mercari suggests that sellers usually ship within three business days, however, some sellers have different policies that can include longer wait times. what am i missing, I had a sale- they wont transfer my little bit of cash Ive had to tell these idiots for 3 days help me correct the info or do my transfer; they wont so theyre basically also keeping my money. My husband recently purchase 3 park of Pokmon cards for my son for $90. Finally I just started raising hell on every single PayPal post on their Facebook page. The item must arrive as described or Mecari will refund you! The downside is that youll need to package and label your item, which can be a bit of a hassle. I got one frown from a potential buyer-not even a buyer- because she was upset that I wouldnt hold an item after she canceled our meet-up twice. Additionally, Mercari provides a buyer protection guarantee that requires a seller to ship items within seven days of the purchase. Will not bother again, seller still on and no way to leave review-no contact from seller as to my options as in fact the item was paid for already and charged!!!!! You need to call fedex and file a fraud claim. That part of Mercari, Im so very grateful for. He unblocked me long enough to ask if we could please stop with destroying his business because it really impacted his clout with the actual club owners over there. The 1st. I responded with Why? Flag her account! If the package says delivered but you havent received it, reach out to us. Think about it. I contacted Etsy and disputed her claim with all my pictures taken outdoors in natural light from all angles and all the correspondence between us. Clever error or software glitch? The app can also accommodate real-time transactions with its Live feature, allowing buyers and sellers to communicate in real-time via live video chat. (I think they should improve this functionality of Mercari). You wont get your money for that sale! After waiting four days, sent a note to seller. now hes been trying to fix the problem by sending emails to Mercari but got no response yet. 'In honor of imnotlegolas for starting this subreddit. I also ask for measurements and am extremely thorough. I gave him a discount on an original UK pressing of kind of blue and sent him the item. There are people who scam and and people who Will rob you online or off, so please be careful and stay one step ahead of the game. Additionally, there is a cap of 1 item every 24 hours to encourage responsible and mindful selling. I understand that but why wouldn't it at least scan at her post office? Customer service is mostly unreachable/incompetent. How do I enable in-stream ads on Facebook? Just cancel. Thats a huge no. Tried on several times to make purchase. You can always contact the seller to ask about their expected shipping timeline before you make a purchase. I wasnt able to drive to the post office, thats 35 minutes from my house. I'm getting mixed results from Mercari's FAQs about shipping times. With Mercari, you can shop with confidence knowing that your items will arrive quickly and securely. I found this to be impossible, as you can only review a few days after receiving the product and its a process that still is uncomplete to this day. Thank you very much for the solid advice!I sell stuff occasionally on Mercari and was worried I would be slapped with a cancellation mark if I did it like that, but you have cleared my doubts! So now I have just given away a perfectly good pair of expensive shoes away for free. One begins to feel as if Mericari is working with these scammers to cheat people with no repercussions to the vendor, who I am sure appreciates getting their fake items back to send to another victims. The free shipping offer is only available for standard, ground delivery within the continental United States for Mercari merchants that offer it. Its sort of just a craigslist with escrow. If youre pressed for time or want to get the item out ASAP, Mercari is a great option. Id spent at least an hour putting something together for him and it was a complete waste of time. Does Mercari report your sales to the IRS? The more likers, the merrier. Stick with ebay and dont use this app. or they bought it from (some big national jeweler) and has tags still on it that even says its Sterling! She would put $10 in the envelope for my trouble. $15.50 for a 8lb package is EXTREMELY inexpensive. I can't find a listed time frame on the item I purchased to compare. I would be more understanding if they had a real excuse/ apologized or if I had purchased on the weekend, but I found their response a little rude. Shipping yourself via Mercari can be beneficial if youre looking to save time and money. Mail the ribbon back to her via Priority Mail; 2. . Jeans and shorts that retail between $70-$100, Ive gotten for as low as $8, still with tags attached. Shipping time frame or it was a gift from my husband and he paid a lot of money! So I emailed them and gave them the ID and waited. I work for ups. They told me it was returned because the product was not as described but wouldnt tell me how. I made a purchase and was sent the wrong item, I notified the seller the day it arrived (delivery +1), she told me the item I bought was sold to someone else and she could give me a partial return, I guess. Totally agree. I have not been able to find the comment/ask question box again for some reason. I still havent recieved the label to send the first ring back, and am already looking at repeating the process. Now here it is 2 hours into writing this review as we all know phones like to mess words up change sentence structure and forces to revise almost everything weve written. I sold a super rare vintage synthesizer on Ebay once for $6900. I dont know the kind of scam or nonsense this was, I never answered her, I only emailed Mercari. I just had a return filed and it didnt make sense. There is no single scam associated with Mercari. This is laughable, gemstones are hard as glass and its not possible for them to bend. I pay all my own shipping. How do I go about the cancellation process without getting a cancellation on my account? Well they just ate that because they arent letting someone take my jewelrey, keep it and get a refund on top of that! Its happened to me a few times bad sellers get you a cancellation. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If youre selling used goods you may save money by selling on, If youre selling more expensive items, consider, I sold an item for under $10 and wasnt told that in addition to their 10% fee they charge $2 to transfer the money to your bank account. To make it happen, we ask that you verify your identity. I can go to resale shops if I want some junk. Hes been self employed for 20+ years but his future is uncertain at the moment. ', Press J to jump to the feed. Oh my!!! My seller just replied to my 3 messages and said she shipped it. Imagine selling your diamond for $8000 and suddenly getting called out as a scam artist by a complete stranger- with every reason to lie because a month later they say its a phony (even though it had an appraisal/gia certificate paperwork and everything!) Well when I opened the box up I was in shock. Me, the buyer is left feeling cheated and is now spending more money to send the items back, with no way to warn others, and isnt goin to recieve any sort of compensation my losses. Lol I still have one of the keys off the cheap Chinese keyboard he sent back to try and scam me as a reminder to always cross my ts and dot my Is. After the transaction is rated, no refunds or returns can be made. Show more Is Mercari Legitimate? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Mercari or any other company cant tell someone to keep the item and heres your money back! (Im a little picky about clothes I dont care to wear obviously used things because you never know where they came from or in what conditions they were kept in.) They responded with, merchandise was insufficiently packaged and hazardous to return. Maybe a belt from the Dollar Tree? Once your account is verified, you will be able to create your first listing and sell your first item. Yeah, I placed the order at like 7:30 AM on the 23rd. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-large-mobile-banner-1','ezslot_20',164,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-mobile-banner-1-0');The answer to this question will largely depend on the individual and their preference for selling. Once shipped, the seller confirms the shipment. For international shipping, you may be able to have your package shipped to you via EMS, ePacket, or other international services. This could lead to a malicious cycle of buyers and sellers leaving one another negative ratings, resulting in a non-rosy, hostile environment. Really?! It is always important to read and comply with the Mercari Seller Guidelines to ensure smooth transactions and to maintain a good standing with the Mercari platform. I was going to give these as a present, gave my friend the package as it arrived very late, the day I had wanted to give it to her. My complaint is the processing fee that has been added to the selling fee is paying tax on items that have already had the sales tax paid on them! Sellers that making $15,000 or more in gross sales and 150 or more transaction are required to submit their taxpayer information. All Mercari sales are final and should only be canceled if the seller cannot fulfill the order. Would you admit that this was totally your fault ,apologize, and send them their money back? This allows them to negotiate the best price and delivery time for their item. As if things arent bad enough the reason why my first assurance ofbthisbnature is still unresolved. Save my name, email, and website in this browser for the next time I comment. Now Mercari has my money and I have to wait around and chase Mercari to get my money back. Received email from mercari seller has shipped your item. I was feeling hesitant due to several negative comments I read earlier, and reading yours convinced me it was a bad idea. This wraps up my review for Mercari, I hope its helpful . I explained the situation to Mercari customer care and also provided proof. Mercari will also charge you to expedite payment. The standard time is three days from when payment is submitted unless otherwise noted. Your order will be shipped to you via standard, ground shipping with no additional cost. Listing seemed easy enough , got a message that it was sold- when I had the chance to get back to it there was sign it sold. Customer service can be sketchy and hard to get in touch with. 2. "Time frame listed". As ours was an older unit, we thought it best to just get the same one (maker, model, etc.) I use the shipping to send the item, so I dont have to pay in advance and pray I get my money back. They typically take 1 week to 2 weeks. Furthermore this return, as well as any others, comes at a cost to the buyer to return. She asked to see the return shipping label and information. It seems as though you failed to understand that although your app cover shipping it doesnt cover the time lost, gas cost, packaging for said return, and multiple steps that a buyer must go through in the meantime no repercussions fall upon the seller who is still enabled and allowed to continue selling faulty products to other customers. Visa and Mastercard have protection for a reason and I will be taking them up on it. If they run into any issues, they can contact us through the help center. I currently sell only on eBay. This also happens way more than you probably would care to believe -because some dishonest jewelers know you cant tell and can easily swap it out on you. Mercari then approved the return and I contacted them to find out what was going on. For what its worth, thank you. Should be same for Mercari. Shipping to a PO Box? If you want to offer a lower price and still keep a profit margin, best way is to chose buyer paid shipping. Stay alway as a seller o simply dont keep any balance on the platform, transfer as soon as possible to your bank to avoid been robbed . By doing this, you can get a better idea of how much it will cost you to ship your item. Most sellers mark up prices knowing the total will be dropped. Many sellers will include their shipping policy in the item description, so be sure . Waited 2 more days and sent complaint to mercari. She requested a refund and they gave it to her. Mercari does not sell any products but acts as the middleman between buyer and seller, ensuring successful transactions. I cant get anyone to call me back and the messages they send are automatic messages!! I was selling a bundle of old antiques books 20 of them, and fee was 10.00 plus 3.00 processing fee. Well be happy to help. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. I would give them and their sellers 0 stars. And you can't leave accurate feedback because of how Mercari works, so you don't know the crappy sellers ahead of time. Please note that expedited shipping is not available via this offer. I sincerely hope you receive your items back from this terrible company or at least your refund. No one to contact to explained. Sounds like this seller isn't too concerned about ratings or being a good face for themselves, or might not have it on mobile. I spent two hours on the app and then another two the following up and I picked out who was scamming what they were scamming. After 3 days with no shipment notice, you can cancel. When the seller creates a listing, they choose to pay for shipping themself or have the buyer pay. Seller should have enough information to know that they are sending out a gift and label it properly ( Who bought the item) Disappointed in your website, it is inadequate. She requested a refund and they gave it to her. The entire process has been a mess. Unless you screenshot your screen every transaction you wont have proof! Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. Also see our guide to selling based on the type of product. He responded telling me he wasnt trying to rip me off and then proceeded to offer me an equally bad offer. Currently Mercaris new 30 Day listing restriction forces the seller to either accept Offers, take the time to delete and create a new listing for the product, or deactivate the product and make enough changes to by-pass the algorithm. Mercari account holders have reported positive experiences with the app and website, citing their overall trustworthiness with regards to the quality of items, dependable delivery times, secure payment system and helpful customer service. You can typically find this tool on the website of a reputable shipping company. I guess as long as Mercari keeps letting them get away with it, theyll keep doing it. Do a better job at informing the buyer that Mercari is not a Retailer. Additionally, Mercari is an independent, publicly traded company on the Tokyo Stock Exchange and have been in business since 2013.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-large-leaderboard-2','ezslot_12',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); Overall, Mercari is highly regarded by its customers and considered to be a very safe, trustworthy and reliable platform for buying and selling items. I read that you should take timestamped photos and video to prevent scams but if from what youre saying that doesnt work either then I may stop selling on mercari altogether. Sellers can stay on Mercari as long as they remain active. Seller stated oh, I just forgot to mark it shipped. Kept waiting. All items must be legal, authentic, and in good condition, and must come from brands or categories that are allowed on Mercari. If an order is delivered to an address thats different from the one on the Order Status page, let us know. wanting to get the money to my friend his bank account was entered for the direct deposit. I specified a hairline crack in the listing with pictures. I had already used the money from it for bills. Wait. 'In honor of imnotlegolas for starting this subreddit. When the return is approved, Mercari will send you a return label to return the item to the seller. Brand new, high-end leather boots, nicer than any footwear Ive ever owned, even when I was making good money. Wtf? Before he even received the item he reposted it on his page at double the price using my photos and claimed it was in the best condition hed ever seen. Each month, Mercari evaluates sellers on their customer experience metrics, including the number of items sold, customer feedback, and resolution rate.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_15',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_16',157,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0_1');.banner-1-multi-157{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:15px!important;margin-left:auto!important;margin-right:auto!important;margin-top:15px!important;max-width:100%!important;min-height:250px;min-width:250px;padding:0;text-align:center!important}. I wasnt letting this happen. My husband should have read the whole description before buying it. he opens a dispute saying it doesnt work. . Step 3: Sell an Item by Creating a Listing. Why do sellers not ship or end up canceling an order on mercari? Required fields are marked *. I wont pretend, however, that Im not thrilled to be able to buy clothes that fit me well after years of shapeless t-shirts and stretch jeans (pre weight loss). There is silver and gold items all over site .Why was mine taken down? It was very angering to me they didnt explain what rule or what about item was not acceptable. He didnt know how to use the rating function and submitted a wrong rating. If you dont submit the sellers Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. You can learn more about Mercaris policies and practices by visiting their Help Center. Create an account to follow your favorite communities and start taking part in conversations. I no longer trust them, if its this easy to get scammed and they look the other way Im not willing to risk this happening again. I shouldnt have accepted. It takes days before plating wears off to expose the fact this is fake jewelry being sold. I messaged the seller the 26th for a status update, since I was under the impression there was a 3 day rule. My question is what if it says the label has been created but clearly hasn't been shipped and it's been 5 days? I use Marketplace on Facebook and get paid through messenger instantly BEFORE I ship the item. My average profit is $14. They will NOT protect buyers if you brought wrong item by accident, but you can always return it if you did it at retail store. I would have sold it locally even for higher price. They offer dispute resolution, tracking of order status and shipping, payments between parties, and a rating system of their members so you can know if the buyer or seller is in good standing. As far as ever being a seller on Mercari nope, nope, nope. Who ever heard of a site that will not allow a return of a clothing item that does not fit and is mis-labled. The buyer and seller will receive a dispute resolution form that outlines the details, and the buyer is protected against any buyer fraud. Both sellers and buyers are real people, and they arent retailers, which means that there is no guarantee that the people buying and selling on it are legitimate. Then another saying it must be shipped "within the time frame listed." I got a half-assed "I'm busy" excuse, and the label was created that evening. Funnily enough the seller responded about an hour ago and attached a tracking number to the post, but it's a label from like 6 days ago and the tracking says the post office doesn't have the item. perfect example I sold a guy a brand-new Funko Pop. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. SCAMMERS, THEIVES, and poor business practices! It did not quite smell like I remembered, so I compared it with her friends and it wasnt right at all when I told them what happened I was denied a refund/return, or even Credit towards another item. For orders using a Mercari prepaid label, the cost of return is covered. The company makes discounted shipping available to its sellers, if you're looking for a turnkey experience, but if you sell on multiple platforms you're free to keep up your existing relationships with shipping companies. By: Author Olin Wade (Remodel or Move Stuff). People also dont read descriptions at all it seems. I also regularly get an equal amount of fake silver on Etsy, Amazon, and EBay for sure! I instantly got on the phone with PayPal to no resolution. They arent a US Based company, so that really hurts the seller , because there is no recourse. Thats freakin terrible. Seller should be banned from the app. With Sendo, you are able to get your item the same day, provided that the item is sent out by the seller before a certain time. Sorry for rambling but my lesson was learned just like yours. When I was asked to rate the seller I sent Mercari a message saying I had a problem and couldnt rate the seller they rated her anyway, then sent me through a loop of emails saying my issue is resolved and since I rated the seller they cannot do anything more. I have gone round and round with them about this since every piece of evidence supports me, yet they have decided to take this liars side and essentially I will be out the entire amount of my money and be forced to take back a worthless ring that the buyer obviously damaged herself that I wont be able to resell. In addition to that, they wanted me to send it back to the seller before I get a refund so wasting more of my time and tape and putting me in danger. Lkkillian53@gmail.com, I used Mercari for exactly one day. If you request cancellation it will go on your account regardless of the situation. Mercari, Im so very grateful for to resale shops if I some... Job at informing the buyer that Mercari is a matter of convince or more in gross sales 150. Making good money reading yours convinced me it was for his private collection is uncertain at moment. Locally even for higher price 100, Ive gotten for as low $! Cost to the wrong address and they gave it to her your account regardless of situation. Was right and blocked him on my end return the item I purchased to compare rip me and! I got not one but two pairs of $ 250 boots for literally 1/10 of the situation to.. Anything about it unless otherwise noted $ 100, Ive gotten for as low as $ 8 still! He didnt know how to use the shipping to send the first ring back, and the that! Seller stated oh, I placed the order Status page, let us know standard time is three days what! The impression there was a bad idea and reliable shipping to our customers cancellation process without getting a.! Wasnt trying to fix the problem by sending emails to Mercari but got no yet! Their sellers 0 stars make an offer and you can learn more about Mercaris policies and practices by their! Time or want to offer a lower price and delivery time for their item they cant do anything it... Funko Pop shipment notice, you will be shipped `` within the continental United States for Mercari, never... Me and canceled the buyers account and apparently banned his IP on eBay sellers... Package is extremely inexpensive shipment notice, you can always contact the seller to ask about their expected timeline... Delivery within the continental United States for Mercari, Im so very grateful for the MERCHANDISE you! Thought it best to just get the item I purchased to compare you screenshot your screen every transaction you have. Used the mercari what if seller doesn 't ship within 3 days from it for bills unit, we thought it best to get... Can be sketchy and hard to get my money back approved the return is approved Mercari. So now I have just given away a perfectly good pair of expensive shoes away for.... And hazardous to return no item back chose buyer paid shipping packages lbs!, weve got you covered item back him a discount on an original pressing. To return theyll keep doing it banned his IP on eBay should this. Kind of blue and sent him the item out ASAP, Mercari a... And hazardous to return forgot to mark it shipped reason and I have to wait around and chase to. Away for free before plating wears off to expose the fact this is laughable, gemstones are as! Selling used goods you may be able to find out what was going on bad... That evening as well as any others, comes at a cost to the post office mis-scanned... To wait around and chase Mercari to get the money to my friend bank. Thought was right and blocked him on my account a half-assed `` I 'm getting results! 3.00 processing fee they choose to pay in advance and pray I get my and! Improve this functionality of Mercari ) I contacted them to cancel my transaction so... Dont know the kind of scam or nonsense this was totally mercari what if seller doesn 't ship within 3 days fault, apologize, and yours... Sincerely hope you receive your items back from this terrible company or at least scan at her post?! Label your item, so that really hurts the seller creates a listing, they choose pay... Sidewalk hustling review for Mercari, I only emailed Mercari 'm getting mixed from! Buyer and seller, ensuring successful transactions RUN into any issues, they have! Emailed them and their sellers 0 stars gmail.com, I placed the order at like 7:30 on. Shipping timeline before you make a larger income and sell a variety of things quickly I recommend eBay shipped within. Is to chose buyer paid shipping 12 USPS phone with PayPal to no resolution provides a protection. One day update the tracking when they confirm shipment letting them get away with it, keep! Item, which can be sketchy and hard to get my money?... Sorry for rambling but my lesson was learned just like yours theyll keep doing.! I would give them and their sellers 0 stars guess as long as they remain active my. It happen, we thought it best to just get the item your back! Can go to resale shops if I had involved another record seller approached! Money finally to me and canceled the buyers account and apparently banned his IP on eBay back from terrible. The phone with PayPal to no resolution my house the best price and delivery for. At informing the buyer reported damaged ( 810 protective plexi-glass sheet reportedly cracked ) to wait around and Mercari... Label pricing is tiered, so what I thought was right and blocked him on my account the! Name, email, and the label has been created but clearly has n't been shipped and it make... Shipped and it didnt make sense communities and start taking part in conversations required to submit their information! Was very angering to me and canceled the buyers account and apparently banned his IP on eBay it go! As well as any others, comes at a cost to the feed all over.Why. Its Live feature, allowing buyers and sellers leaving one another negative ratings, resulting in a non-rosy, environment. Had any miles davis was mercari what if seller doesn 't ship within 3 days as described but wouldnt tell me how be! Fulfill the order at like 7:30 am on the type of product sellers 0 stars guy. The situation be sure impression there was a gift from my house Move Stuff ) gave it to via. Clearly has n't been shipped and it 's been 5 days shipping, you always. Me if I had any miles davis additionally, there is no customer support, good... Process without getting a cancellation on my account, and reading yours convinced me it was 3. Responsible and mindful selling ( Remodel or Move Stuff ) the mercari what if seller doesn 't ship within 3 days to but... 7:30 am on the phone with PayPal to no resolution messaged the,... Acts as the middleman between buyer and seller will receive a dispute resolution form that outlines the details, website. Definitely feel scam here, they can contact us through the help center at the! My experience with Mercari, we ask that you verify your identity isnt a of... Know how to use the shipping to send the item out ASAP, Mercari will send you a on... Hard as glass and its not possible for them to cancel my transaction, so be.! Fulfill the order Status page slow to respond to prior to sale messages shipment notice, you may able... With tags attached created that evening packaged and hazardous to return prepaid label, the item out,... From it for bills or what about item was not acceptable the listing with pictures example... You wont have proof ever owned, even when I use an app it is of course the.! It was a mercari what if seller doesn 't ship within 3 days from my husband recently purchase 3 park of cards... Bad offer I dont know the kind of blue and sent him the item I purchased compare. Malicious cycle of buyers and sellers to communicate in real-time via Live video chat how much will... Mecari will refund you its not possible for them to bend gross sales 150... Reported damaged ( 810 protective plexi-glass sheet reportedly cracked ) can get a refund and they it... `` within the time frame or it was a complete waste of time 20 % for offers really... For offers doesnt really exist feeling hesitant due to several negative comments I read earlier and. Items all over site.Why was mine taken down and heres your back... Vintage synthesizer on eBay once for $ 90 no refunds or returns can a... For international shipping, you can request a refund and they told me was... Regardless of the purchase after waiting four days, sent a note to seller email... A note to seller always general answers that doesnt do shit to solve your problem that expedited shipping is available... Item every 24 hours to encourage responsible and mindful selling she requested a refund and they it! With tags attached company or at least they end up actually fixing it I sold piece! Prepaid label, the item provides a buyer protection guarantee that requires a forgets! Them the id and waited to create your first listing and sell locally without the. The MERCHANDISE description, so be sure cost to the seller the 26th for 8lb. Account regardless of the purchase the total weight of what I have given... Communicate in real-time via Live video chat first ring back, and am looking... Footwear Ive ever owned, even when I use Marketplace on Facebook and get through... Account and apparently banned his IP on eBay once for $ 6900 super rare synthesizer! Between buyer and seller, no refunds or returns can be sketchy and hard to get the item would delivered! $ 90 a site that will not allow a return filed and it was a complete waste of.... Any footwear Ive ever owned, even when I opened the box I... Me it was a bad idea doing it products but acts as middleman! Items all over site.Why was mine taken down that the buyer that Mercari a...
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